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FAQ

Frequently asked questions

Answers about booking, pricing, payment methods, service areas and what to expect from AGU Clean Services.

How do I get a quote?

Contact us by WhatsApp, phone or the website form. We usually respond within 1 to 2 hours.

Do you offer free quotes?

Yes. Every quote is free and comes with no obligation.

Are you insured?

Yes. We hold full public liability insurance.

What payment methods do you accept?

Cash, bank transfer, PayPal and Revolut are all accepted.

Are prices fixed?

Prices depend on the size of the property and the exact scope of work. The quote is always free.

Are there any hidden charges?

No. The price agreed before the booking is the final price for the agreed scope.

What are your working hours?

Monday to Saturday, 8:00 to 18:00. Evenings and Sundays can be arranged on request.

Do I need to be at home during cleaning?

No. You can leave a key or access code. We work with full trust and discretion.

Do you bring your own cleaning products?

Yes. Professional products are provided, but we can also use yours if you prefer.

Which areas do you cover?

Newcastle, Gateshead, Chester-le-Street and Durham are the main service areas. Nearby locations can be discussed during the quote.

Still need help?

If your question is not listed here, use the contact page for a direct answer and a free quote.

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Reliable Cleaning. Professional Results.

Home, office, tenancy and commercial cleaning with clear communication and flexible booking.