Terms and Conditions

Quotes and bookings

Quotes are based on property size, condition, location and requested service. Final scope can be confirmed before the booking starts.

Access and preparation

Clients should provide safe access to the property and share any important information before the visit, including timing restrictions or parking details.

Service standard

Cleaning work is completed with reasonable care and professional attention. Results may vary depending on property condition and time booked.

Cancellations

Please provide as much notice as possible if a booking needs to be changed or cancelled.

Payments

Payment terms can be agreed during booking. Commercial or specialist work may require a separate written quote.

Liability

Any issue should be reported promptly after the visit so it can be reviewed and addressed fairly.